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Archive for ‘SOCIAL MEDIA’

VINE: Climb Your Way To Social Media Success

03/25/2015 | By Rob Patterson, SOCIAL MEDIA

Wouldn’t it be great if you had a way to engage your audience with a social platform that is shared four times more often than other types of branded video? By using the social media platform Vine, you can achieve more exposure, impressions and so much more. If you know the story of Jack and the Beanstalk, then you’ll quickly understand that the story of Jack and the Giant Slayer, which is a modern take on that same tale. In the story, a young farmhand named Jack uses magic beans to grow a large vine to climb up to kill a giant and save the princess. And in a similar fashion to the way Jack climbed the giant herbaceous plant to reach his goal, the social platform Vine will help your business climb its way to social media success.

Vine

Vine is a social media platform that allows you to capture or upload a video from your mobile phone that plays in short, looping videos. If you turn the Vine logo upside down, you will notice a “6”, which is the number of seconds a video can be played on Vine. The name is short for Vignette, which is defined as “a short impressionistic scene.” Vine is similar to Instagram, except it is only for videos. And while Instagram has the ability to play 15 second videos, it is mainly popular for still pictures that can be enhanced by using a variety of filters. On the other hand, Vine users are specifically looking to watch videos on its platform, or when it is shared on Twitter or Facebook. Vines can also be re-vined, or shared with other users, commented on and liked.

Vine was acquired by Twitter just prior to its launch in January 2013. In April of the same year, Vine was the most downloaded app from the Apple App Store in the United States. Today, over 100 million people watch vine videos each month, and every second, five Vine videos are retweeted. It’s no wonder that businesses started to take notice. Here are some effective ways brands are using Vine.

ENTERTAIN

If you have a brand that embraces creativity, Vine is an excellent way to show it off. Lego has done a great job taking a brand that has been around for over 60 years by keeping it fresh and relevant for today’s generation. In this example, Lego uses Vine to show how much fun it is to use your imagination.


INFORM

Often times the objective of marketing is to inform your consumers of your product or service. In this example, Dominos produced a Vine to show in a visual and creative way all the ingredients go into their Pizza Legend pie by having them pushed into the top of the box.


INSPIRE

Frequently, companies want users
to engage in not just one of their products, but to choose from multiple offerings. In the following Vine, the fashion company Reiss embraced this idea of showing a series of “date night looks” in quick succession. This allows its customers to be inspired by a variety of different styles of clothing they sell.

EDUCATE

Vine can also be effective in educating an audience on your product, social issue, or to influence them to make a healthy change in their lives. This Vine example shown below is able to effectively make a statement that is not only clear, but is impactful as it influences users to quit smoking.


INVOLVE

Allowing your audience to get involved demonstrates their devotion to your brand while creating content. Disney held a contest where “Viners” were asked to create a video and use the hashtag #DisneySideContest to be automatically entered into the sweepstakes. Selected videos appeared on their channel and the participate received a prize. Here is a user-generated entry.


By using Vine, brands have the advantage of engaging their audience like never before. So get creative with your looping Vine videos and to be sure to use relevant hashtags to gain maximum visibility and user engagement. Imagine, in just six seconds, you can entertain, inform, inspire, educate and involve your viewers.

While using Vine may not require magic beans, climbing a beanstalk, slaying a giant, or saving a princess, it can certainly help promote and grow your business . . . and that’s no fantasy!

What do you think? What are some other benefits of using Vine in business?

If you enjoyed this post, I encourage you to write a comment, like it, or share it with your network. You can also select one of these hyperlinks to follow me on LinkedIn, Instagram, Twitter, Facebook, or Pinterest.


Want to learn more about Vine? Check out the following resources, where I obtained some of the above information: 15 Facts About Vine Every Brand Should Know, By The Numbers: 25 Amazing Vine Statistics, How Brands Are Winning With Vine Videos: 10 Examples, Six seconds of creativity: February’s brands on Vine showcase, Twitter Vines Get Shared 4x More Than Online Video, and Disney Parks Launches Official Vine Account and ‘Vine Your Disney Side’ Contest.

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THE PINTEREST DIARIES: Get Rewarded Like Royalty

02/05/2015 | By Rob Patterson, SOCIAL MEDIA

Wouldn’t it be great if you learned that you came from royalty? This would mean having a life filled with glamour, fame and fortune. In the movie The Princess Diaries, this very thing happens when an awkward teenage girl discovers that she is a princess and her life changes forever. One of the luxuries of nobility is having a vast wardrobe of clothing, shoes and tiaras. Even though you may not have descended from an aristocratic ancestry, you too, can feel like royalty when choosing your wardrobe for your next debutante ball, gala affair or social event by using the social media platform Pinterest.

This social media network acts like an online scrapbook where you can virtually collect and organize images of things that “interest” you and “pin” them to a digital “board” on your profile page. Even though you may not always have the funds to purchase that special outfit, by using Pinterest you can still collect, view, cherish, and dream of wearing Armani, Louis Vuitton, Gucci or Jimmy Choo. And it doesn’t always have to be clothing or shoes. Often times, people collect images that include travel destinations, inspirational quotes, recipes, and items they would love to own.

To get started, users simply search and choose images for their board by including either a URL from the web or by uploading their own picture. When users find something of interest, they can “like” it, send it to a friend or “repin” it to their own board for their reference. Just think how easy it would be to shop for your spouse if they made a Pinterest board of all the items they wanted for Christmas.

And while this seems like a site just for collectors, businesses are using this social media to their advantage to showcase their products, attracting traffic and increasing sales. In 2014, Pinterest had the largest rise in active users in all the major social media networks, now reaching over 70 million users. It’s particularly popular with women, who make up 80% of all users on the site. Review the benefits below to learn how businesses have been using Pinterest to gain some incredible results for their brands.

SHOWCASE ENTIRE COLLECTION

On most social media platforms, you are limited to one or just a few pictures of your product. However, Pinterest allows you to showcase a variety of images on everything that your company has to offer through a collection of boards. This allows your customers to see your various offerings and if a user likes a particular area, they can open up that board to explore all that your business has to share in that group.

Martha Stewart Living features various boards, on everything from gardens, crafts, decorating, furniture and tempting food options.

Martha

CREATES MORE ENGAGEMENT

Companies want their customers to trust them and their products. One of the best ways to invoke customer’s trust is to continually share helpful tips through long form media, such as infographics or how-to videos. Pinterest has a distinct advantage in this area because its users not only spend more time on the platform, but they are more engaged than with other types of social mediums. While a post on Facebook has an average life of 90 minutes and a tweet on Twitter has an average life of 24 minutes, an average lifespan of a Pinterest pin is three and a half months according to Webpage FX.

Lowe’s Home Improvement offers lots of Do-It-Yourself tips that encourage people to take on home improvement projects themselves.

Lowes

INCREASES WEB TRAFFIC

A study by Shareaholics found that Pinterest drives more website traffic than Twitter, YouTube and Google+ combined. Let’s say you were looking at new jackets from your favorite department store, if there is one you like, you simply click on it and purchase from the website. Or let’s say it is perfect for a friend of yours, you can share it by sending it to them and they will click through to the business’s website. Pinterest makes it easy to select from various items and make purchases. And according to Shopify, pins that include prices receive 36% more likes.

Nordstrom’s Pinterest site is particularly popular. They have 68 boards on a variety of topics including entertaining, gifts, weddings, accessories, shoes, and fashion.

Nordstrom

MINDSET TO PURCHASE

People that use Pinterest are ready to buy. In fact, a study conducted by RichRelevance found that Pinterest users spend almost $170 in a shopping session. Part of its charm is that users can search, discover, and share a variety of items they find from their favorite stores with their friends and family. In fact, 47% of online shoppers bought something as a result of a recommendation they received. And users do not only use it for online purchases as 52% of shoppers claim to have consulted it for purchasing guidance while in a store.

Sephora has reported that their Pinterest followers spend 15 times more than their Facebook Fans.

Sephora

In the movies, being a princess seems like the most glamorous thing in the world. But many have already recognized that you do not have to be an aristocrat in order for customers to reward your business like royalty when utilizing Pinterest. If you use it right, your customers will spend time on your profile looking at what you have to offer. They will see the value in your entire collection and will “like”, “share”, and “repin” the items they desire. And this will increase the chances of getting a new visitor to your website from buyers who are ready to spend. If your company embraces all that Pinterest has to offer, you too can live happily ever after!

What do you think? What are some other benefits of using Pinterest in business?

If you enjoyed this post, I encourage you to write a comment, like it, or share it with your network. You can also select one of these hyperlinks to follow me on LinkedIn, Instagram, Twitter, Facebook, or Pinterest.


Want to learn more about Pinterest? Check out the following resources, where I obtained some of the above information: By the Numbers: 80+ Amazing Pinterest Statistics, By the Numbers: 40+ Interesting Pinterest Statistics for Business,Demographics of Key Social Networking Platforms (PewResearch Jan 2015),WebpageFX Blog, This is the Behavior On Pinterest That Makes The Social Network So Attractive To Marketers, RichRelevance Shopping Insights Study Reveals How Social Networks Stack Up for Retailers, Top 7 Reasons Your Business Should Be Interested In Pinterest, How Pinterest Drives Ecommerce Sales, Pinterest Was the Fastest-Growing Social Network in 2014 & 12 Reasons Why Your Business Needs Pinterest Marketing.

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INSTAGRAM DEVELOPMENT: How Instagram Develops Your Brand

12/11/2014 | By Rob Patterson, SOCIAL MEDIA
Instagram

If you are a fan of the television show Arrested Development, then you know that the program revolves around the Bluth family. You also know they are so dysfunctional that any attempt to bring normalcy to everyday life would fail miserably. So, if the members of the Bluth family were to take and post pictures of their crazy antics to Instagram, undoubtedly, they would instantly develop a following.

PolaroidIf you haven’t guessed by now, this blog post is about Instagram. This social network, which has quickly gathered a following of over 300 million users per month, allows users to share images on its platform or on a variety of others sites including Facebook, Twitter, Tumblr and Flickr. Every social network has their own niche and when Instagram was introduced, it was all about the photo. Instagram was also able to capitalize on this by allowing its users to enhance their photos through a variety of filters, which adjusts everything from color to contrast. This, along with the fact that the images are restricted to a square shape gives Instagam photos a vintage feel. Today, when people use their phone cameras to take pictures, they can use a preset filter called “1977” to capture an image that resembles one from a Polaroid camera in 1977.

Since its introduction, Instagram has also added video capabilities that allow you to shoot a 15 seconds video, and similar to still photos, you can apply filters to give it a classic look. While you can put a description associated with your post, unlike Instagram_Compareother types of social media, you cannot add a hyperlink that is associated with the image. However, you can use up to 15 hashtags for greater visibility vs. the 2 hashtags that is common practice with other social media platforms. This further shows that Instagram is really all about sharing interesting visuals with your group of followers.

While this may simply seem like a fun app, Instagram is definitely a social platform that should not be ignored for businesses. In fact, Forrester Research found that Instagram’s engagement was 58 times times greater than Facebook and 120 times greater than Twitter. Review the tips below to learn how businesses have been using it to develop some incredible results for their brands.

USE INTERESTING IMAGERY

Since the main focus of Instagram is the actual image, make sure the image you post is visually interesting. Your goal is to create some excitement and response from your fans. It could be as simple as taking a picture from a different angle or using one of the different filter options. For example, the energy drink company, Red Bull uses filters with vivid colors to enhance the action featured in their extreme sports sponsored athletes. Mission Bicycle, a San Francisco-based bicycle shop, gets creative by posting images of their bikes against different interesting backdrops throughout the city. And the eyeglasses company Warby Parker does a great job incorporating their product into the imagery by showcasing different shots of New York City as seen through their trendy glasses.

RedBull_More

SHOW BEHIND THE SCENES

It is a smart idea to do something different on Instagram than what you may do on any other social network. One popular trend that companies are doing lately is using Instagram to give fans a backstage pass. For instance, Nordstrom and Williams-Sonoma give fans a glimpse into what it takes to shoot the images that go into their catalog or the filming of a product demonstration. Other ideas include taking your followers into a normal work day by showing images of your employees at their desk. All of these ideas allow followers to feel like they are part of the experience.

Nordstrom_More

SHOW YOUR FUN SIDE

Fans of the Ellen DeGeneres show know that she has a good sense of humor and her Instagram account is consistent with this tone. Her site features photos of her guests along with her humorous captions and her audience loves it. In fact, The Ellen Show is the most-followed brand on Instagram. The site has a personal and authentic feel to it with the use of her humor. Since she is a comedian this represents her brand very well.

Ellen

TELL A VISUAL STORY

In order to engage your audience, tell a story through images. This is exactly what the musician Taylor Swift did to promote her latest album called 1989. She told a story with a 13-day visual countdown by sharing images of hand written lyrics of different tracks from her upcoming album. Each track had a personal image of the song with handwritten lyrics, with just a simple doodle or a background of where she was at the moment. The engagement stats were very impressive and she received as many as 600,000 likes on a particular photo. By sharing some insight into her process and her daily life, her fans felt connected to her visual journey and she was able to create an enormous amount of excitement for her upcoming album.

Instagram_TayorSmith

HAVE FANS SUBMIT PHOTOS

Invite your fans to use their creative side by having them submit their own images while using your product. Choose from the submitted options and post the best ones to your account. Starbucks has been having a lot of success with this tactic and it has helped them become one of the top 3 brands on Instagram. Every few weeks, Starbucks shows their appreciation by posting the chosen Instagram photo as the cover page on Facebook with an acknowledgment of who created the photo. This is also a great way to integrate two different social mediums in your overall plan. And another example is cosmetics retailer Sephora who has had success by asking their fans to submit before and after photos to show how their products enhanced their look.

Starbucks_Sephora

They say that a picture is worth a 1,000 words and with Instagram that is so true. The above companies have gained success using these tactics to brand their company successfully. So, get creative by sharing a different and enticing side of your company. And if your brand consistently posts interesting images like the ones you would anticipate from the Bluth family, it will certainly develop an instant following!

What techniques have you used to develop success with Instagram?

To learn more techniques about using Instagram as part of an overall social media strategy, read my previous post titled Social Anarchy.

If you enjoyed this post, I encourage you to write a comment, like it, or share it with your network. You can also select one of these hyperlinks to follow me on LinkedIn, Instagram, Twitter, Facebook, or Pinterest.


Want to learn more about Instagram for business? Check out the following resources, where I obtained some of the above information: 3 Mind-Blowingly Gorgeous Examples of Instagram Marketing, 12 Brands To Follow on Instagram,23 Brands Using Instagram And What They’re Doing Right, What You Can Learn From Taylor Swift’s New Album Instagram Teaser Campaign, 52 Tips: How to Market on Instagram, The Ellen Show Is The Most-Followed Brand On Instagram, The 5 Best Ways To Grow Your Instagram Following & Instagram Tops 300 Million Active Users, Likely Bigger Than Twitter.

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SOCIAL ANARCHY: Avoid Disorder With A Social Media Strategy

12/04/2014 | By Rob Patterson, SOCIAL MEDIA
social media strategy

Anarchy is defined as a lawless society that operates in an unruly and disorganized manner, without adherence to the rules of social conformity. Each week the Sons of Anarchy television show epitomizes this definition through the reckless behavior of the members of a motorcycle club as they cause chaos wherever they go. Having a group that disregards the laws of society may be very entertaining for television viewers, but most people know that a world without structure would not work. In the same way that society needs organization, so does promoting your brand through social media. While some may think using social media is easy, in order to be effective, you need a unique strategy and a clear plan. But if your company tries to attempt it without this structure, your efforts will be ineffective; in other words, you will have “social anarchy.”

There are many types of social media, including Twitter, Facebook, LinkedIn, Vine, Google+, Pinterest, Instagram, and YouTube. Since social media channels are free to use, many marketers want to take advantage of them to promote their products or services. All of these social media channels have their own benefits and attract different demographics. But they all have one thing in common, and that is they are more effective when a strategy and plan is implemented using the following tips.

SET GOALS

Determine what you want to accomplish with your social media efforts in quantifiable terms. For instance, is your goal to drive more traffic by 10%? Or increase conversations by 5%? Once that is established, choose the social media that makes the most sense for your brand. Do some research and determine which demographics match your objectives. And if you are unclear, experiment with different channels to see which platforms help you reach your objectives.

BUILD YOUR AUDIENCE

You can tweet or post the most amazing offer, but it will not be effective if no one sees it. Start by writing an interesting bio on each platform. Use keywords based on what makes your company unique so that when people come across your profile, users can quickly determine if they want to follow you. Next, start following or favoring people in your target audience as this will provide awareness that your company exists and, in turn, gives them an opportunity to follow you. It is also good practice to make sure that the ratio of your followers to those following you does not differ significantly, especially for Twitter. Review regularly to unfollow those who do not follow you back. There are also services like Crowdfire and Friend or Follow which can help you clean up your list.

SHARE CONTENT ACCORDING TO PLAN

Your content marketing strategy should always come before your social strategy because without content you have nothing to share. Your goal is to use this content to drive followers to your site to learn more about your expertise and what you have to offer. Brainstorm and create a list of content ideas that you feel will be most beneficial to your consumer. Upon building these content elements, put together an editorial calendar to keep track of your social media efforts. Include the date, the content you will be sharing, the social media channel you will be using, the tweet or post copy, the appropriate hashtags, the image and even the time it will be sent.

VARY YOUR MESSAGE

Since you will be posting or tweeting multiple times, make sure to change your copy and images each time so it does not become stale for the follower. Come up with a slightly different strategy for each channel. For example, Indiana-based Oliver Winery does a good job posting unique messages on different social media channels. On Instagram, they posted a “behind the scenes” collage of images to show what goes into bottling their wine. On Pinterest, you can see pictures of their location and wine makers and on Facebook, you can see the final product. Each of these platforms tell a little bit of their story and by varying the message per channel, it gives users a reason to follow you on all your platforms.

SocialAnarchy1

BE CONSISTENT & RESPONSIVE

The more helpful content that a potential user sees you posting on a regular basis, the more attractive your company or brand will be to follow. Use a social media management tool, such as Buffer, Hootsuite or Sprout Social, and dedicate some time at the beginning of each week to schedule tweets or posts so they are sent on a consistent basis. And what goes around comes around, so if you want others to share, be sure to share other relevant posts, especially on Twitter. And, one of the biggest benefits of social media is that it allows for a two-way conversation, so be responsive by providing advice, solutions or to thank customers for their business.

ADJUST ACCORDINGLY

To learn which methods are most effective, set up Google Analytics, or an equivalent program. This allows you to determine how many people are coming to your site from the various channels. Some social media management tools also have the ability to see which tweets and posts get the most likes, favorites, retweets or clicks. As you begin to review the data, adjust your efforts accordingly based on what is most effective. If you learn one channel is bringing in more traffic, focus more of your time on that platform and eliminate those who are not bringing you results. Review and adjust this data on a regular basis.

As you can tell, putting together an effective strategy will require dedication, but it is achievable by following the above steps. If you write down your goals, build your following and provide value on a consistent basis via social media, your audience will not just follow you, but they will become loyal customers who use your services.

So when you are ready to be successful in social media marketing, be sure to have a strategy, because a lack of a plan is criminal and may cause “social anarchy.” So, strap on your helmet, rev up your bike and ride on to success with social media marketing!

What are your thoughts? What are some other tips for creating a social strategy?

If you enjoyed this post, I encourage you to write a comment, like it, or share it with your network. You can also select one of these hyperlinks to follow me on LinkedIn, Instagram, Twitter, Facebook, or Pinterest.


Want to learn more about a social media strategy? Check out the following resources, where I obtained some of the above information: 10 Creative Ways To Use Instagram for Business, How to Get More Followers on Twitter, How To Build A Social Media Plan & Get More Followers on Twitter With These 12 Tips.

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THE HASHTAG: Increase Your Visibility Without The Hangover

10/09/2014 | By Rob Patterson, SOCIAL MEDIA
hashtag

In math it is called a number sign, on a phone it is called the pound sign, but when it is used at the start of a word, or group of words that are connected in social media, it is called a hashtag. The symbol, which looks like this #, resembles a little tic-tac-toe board and outside of North America, this sign is called the “hash” on a phone, hence its name. Hashtags have taken the social media world by storm. And by now, most people have seen and heard of “The Hashtag”. It is used in advertising and in pop culture, but not everyone understands its full potential. This blog will share what it is, the benefits of using it in your social media posts, and best practices to get the most out of it.

Widespread use of the hashtag started with Twitter in 2007, but has extended to other social media platforms, including Facebook, Instagram, Google+, Vine, Tumblr, & Pinterest. Whenever a person adds a hashtag to their post, it becomes searchable by users not in your network. So, what does this mean for you? The benefit of this is that people outside of your network can now see it. And since these users are looking for information related to the same hashtag, they become your target.

In order to create a hashtag, you simply place the # symbol in front of a word or group of words with no spaces or punctuation in one of the social media platforms that recognizes it. When you do this, it turns into a searchable link and it is aggregated with all posts that contain the same hashtagged keywords. When a user wants to find out information on a particular topic, they simply type the hashtag in Twitter, or the type of social media that they are using, and a list of others who used that same hashtag will show up. Let’s say, I would like to find a new recipe, I may plug in #recipe or #food to see what others have posted. And while I’m scrolling through one of these hashtags, I may see posts from the Food Network or a new cookbook. When you are promoting a brand or a business, just think how easy it would be for someone looking for a related topic to stumble upon and learn about what you have to offer.

And when a certain hashtag is being used at a greater rate than others, it becomes a trending topic. While it may be tempting to use a trending hashtag because of its popularity, it is normally a bad idea and could even result in getting your account banned. Read below to learn the right way to use hashtags.

USE CAPITALS

To differentiate groups of words, use capitals at the start of every word, so that it is a quicker read for the viewer. For example, instead of #americanairlines, write it as #AmericanAirlines.

USE RELEVANT TAGS

While you can create anything you would like for a hashtag, make sure to pick something that is relevant to the content of your tweet or post. A news story may be a trending topic, but advertising a video production business with a hashtag associated with this story is a bad idea. Not only does it not relate, but it can be construed as insensitive especially if it is a tragic event. In addition, it is considered spam and you could get your account banned. Make sure that your hashtag is related to your post so that you reach the right audience and someone who is receptive to seeing it.

DON’T OVER TAG

HashtagWith the exception of Instagram and Vine, keep hashtags to no more than two per post. Research shows that when you use more than two, your engagement drops and hashtagging on every word is overkill. It also comes across as desperate because you are trying to reach #every #single #possible #group. This is considered spamming and it is an easy way to lose followers.

GIVE CONTEXT

Use hashtags in context of what you are referencing. If you ask a question such as “Do you know why #Twitter is limited to 140-characters?” and then follow it up with #blogging, it is pretty clear that this is a blog about Twitter. However, if you simply write #Twitter #limited #characters #blogging, it is going to be unclear to your followers as to what you are talking about. The only exception for using multiple hashtags is with Instagram and Vine, but more detail on using these types of social media will be covered in future posts. And by the way, if you want to learn why Twitter is limited to 140-characters, read my previous blog titled “The Twitter Saga: Part 1” by clicking here.

RESEARCH

To make sure you are using a hashtag that is relevant to who you want to attract, research it. Go to Search.Twitter.com, or the social media that you will be using, and check to see what hashtags make the most sense for your tweet. Review what other people are posting. If you are promoting a digital marketing agency, you may learn that #OnlineMarketing or #SocialMediaMarketing is a better option for reaching your audience than #DigitalMarketing. But try different hashtags to see which is the most effective in attracting your target to your site.

CREATE YOUR OWN

Creating your own hashtag has enormous potential. If you have a new company, product, or service to promote, creating a unique hashtag is a great idea. However, keep in mind that you will need to promote this hastag in alternative awareness methods, especially if it is very unique. For instance, Kit Kat, the candy bar, uses the hashtag #HaveABreak because it is their tagline. However, no one would know this unless the company made you aware of this through other forms of advertising. And one of the best ways to use a unique hashtag is at a conference or special event. For instance, Adobe, the company that creates multimedia and creativity software, has a yearly conference called Adobe Max. While at this conference, they promote the use of using the hashtag #AdobeMax. Now, anyone attending the conference can join the conversation, ask questions and provide feedback. This has unlimited potential for creating awareness while attending the show and it strengthens their consumer’s overall perception of the company.

As you can see, there are many benefits to incorporating hastags into your promotional strategy. If you start with these best practices, you will see how using “The Hashtag” will create additional visibility and awareness for your business or brand. My next blog will go in to more depth about the benefits of blogging and what that does for your organic search results.

What are your thoughts? Do you have more tips on using hashtags?

If you enjoyed this post, I encourage you to write a comment, like it, or share it with your network. You can also select one of these hyperlinks to follow me on LinkedIn, Instagram, Twitter, Facebook, or Pinterest.


Want to learn more about hashtags? Check out the following resources, where I obtained some of the above information: How to Use Hashtags on Every Social Media Network, The Beginner’s Guide to the Hashtag, 3 Key Hashtag Strategies and A Scientific Guide to Hashtags.

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THE TWITTER SAGA PT 2: The Tactics Needed To Tweet Forever!

10/02/2014 | By Rob Patterson, SOCIAL MEDIA
twitter

In Part 1 of “The Twitter Saga” series, I shared what Twitter is and the benefits of using it. In this blog (Part 2) of “The Twitter Saga”, I will share more specifics regarding best practices using Twitter and dive into specific tips on how to engage your followers.

Twitter is less personal than other types of social media and often times people follow you that you do not know. For this reason, tweets that mention something personal, such as how delicious the coffee was that you just enjoyed, is not going to benefit your brand or business when it comes to building followers. In fact, these types of tweets are going to get you unfollowed quickly. When promoting a business or brand, it is very important to provide your audience with information that is relevant to them and share things they will want to learn about.

Here are some best practices for using Twitter for your business or brand:

ADD VALUE

If someone is following your business, they are interested in what you have to offer. Your tweets should be short, catchy, and provide quality content that gets the attention of your followers. Make it worth their time by providing interesting tidbits. This also will get more of the people who see your post to retweet, or share it, with their followers. For example, I enjoy video editing, so I am following Adobe, which is a company that produces professional editing software. The value that Adobe provides to me is that they regularly send me tips and links to invite me to watch a “how to” video on a new feature of the software. And in turn, I reward them by continuing to be a loyal customer and by sharing their tweets with my followers.

ADD A CTA

It is very important to include a Call-To-Action (CTA) so that consumers know what to do when they follow you. With 140-characters, there is only room to tease your audience and entice them to click on a URL, which will direct them to a website to read your blog or to download a whitepaper. And since there is not a lot of room for your message, it is a good idea to shorten those long and cumbersome URL’s through services like Bitly and TinyURL.

Twitter_Part2

BROADEN YOUR REACH

Use hashtags (#) before certain key words so your posts appear on trending topics. I’ll go into more detail about hashtags in my next blog, but for now just know that this creates higher visibility on your tweets. And if you are sourcing information from someone else, include that person’s Twitter handle or simply retweet it. This provides value to your followers so they now know where to get additional information and ideally the person or company you promoted will do the same for you in their future posts. In addition, ask for your followers to retweet your post. Believe it or not, less than 1% of companies ask for retweets. However, companies that ask for retweets are more likely to get them. And if you spell the entire word “retweet” vs. the abbreviation of “RT”, research shows that using the full word is up to 23 times more effective.

TWEET OFTEN

Businesses should tweet at least 3 times a day with information that is relevant to their audience. It doesn’t need to be just proprietary content, but you can also retweet other blogs or articles you found helpful and related to your industry. The more value you can provide your followers, the more they will want to continue to follow you. Also, if you are tweeting about the same subject, such as a blog post, vary your message so that it remains fresh for those who may see it twice. But be careful not to post too many tweets in a day, as that can also be a turnoff for your followers, especially if they are posted one after another.

USE VISUALS

They say that “a picture is worth a thousand words” and with Twitter and every other type of social media, this statement is true. Pictures attract people. Use an image that is relevant to your post. You can even share up to 4 photos in a single tweet. And if there are people in the image, tag them to get more exposure. Tweets with images are nearly twice as likely to be retweeted.

BUILD YOUR FOLLOWERS

One important tip to gaining more followers is to follow others. When you choose to follow someone, they become alerted of this fact and often times they follow you back. But don’t just follow anyone. Have a target audience in mind and follow those who you would want to follow you back. These followers are more likely to be receptive of your tweets because what you have to say will be relevant to them.

ENGAGE YOUR FOLLOWERS

In “The Twitter Saga: Part 1”, I talked about how Twitter allows for a two-way interaction with your customers. Engagement is not just about your posts, but how you communicate with your audience through your replies and direct messages. It is very important to interact with your followers. And some businesses, especially retail stores that sell goods and services to an end-user, engage their followers by offering rewards via special deals, promotions, and contests.

GET HELP

Sending multiple tweets a week can be time consuming. Companies should consider hiring someone dedicated to sending out their tweets regularly, retweeting relevant topics, responding to customers and making sure that messaging is in on brand with your target audience. Also, consider using a social media management system, like Hootsuite or Buffer, which allows you to write and schedule multiple tweets in advance and post them for you throughout the week.

The goal of this blog was to expand your knowledge of how to get the most out of Twitter by using best practices for a brand or business. If you follow these tools, in no time you will have built a strong following. My next blog will explore hashtags and how you can use them to your benefit to get more reach and visibility.

What are your thoughts? What are some other tactics for Twitter?

If you enjoyed this post, I encourage you to write a comment, like it, or share it with your network. You can also select one of these hyperlinks to follow me on LinkedIn, Instagram, Twitter, Facebook, or Pinterest.


Want to learn more about Twitter best practices? Check out the following resources, where I obtained some of the above information: 10 Tactics To Increase Twitter Engagement, Photos Just Got More Social, Use Images on Twitter to Get More Retweets, and 12 Mistakes You Shouldn’t Make on Twitter If You Want More Followers.

 

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THE TWITTER SAGA PT 1: All The Benefits Without The Bite

09/25/2014 | By Rob Patterson, SOCIAL MEDIA

Social Media! It’s everywhere! And you can’t get away from it even if you try. I’m sure that you have noticed that after reading an online article, there are multiple ways of “sharing” it through various social media channels, including Twitter. And television reporters, politicians and entertainment personalities always remind you to “follow them” on Twitter. So, if you haven’t guessed it by now, this blog is all about Twitter.

This is Part 1 of the “The Twitter Saga” series and the objective of this blog is to share the basics of what Twitter is and the benefits of using it for your brand or business. In future posts of “The Twitter Saga”, I will share more specifics regarding best practices using Twitter and ways to get more impressions on your posts.

If you are like me, when Twitter was first introduced, I thought to myself: Do we really need another type of social media? But over the past number of years, I’ve been using it, enjoying it, and most importantly I’ve been working with clients to build social media strategies so they can take full advantage of everything it has to offer.

So, let’s start at the beginning. Twitter is an online social networking service that enables users to send and read short messages at a maximum of 140-characters in length. These are called “tweets”. When you are registered for Twitter, you can “follow” anyone you like. Now, this is very different than Facebook because on Facebook, you normally only connect with your friends and family to share pictures and insights with them. On Twitter, often times you “follow” companies and people who you do not even know, which makes it less personal, but broadens the potential to reach new people in your target audience.

In a world where we are accustomed to getting information in smaller and smaller chunks, Twitter allows us to get information super quick. It is essentially a “mirco-blog” to get the latest news story, sports score, gossip or to keep in the loop with what is happening with our favorite brands. So, why does Twitter only allow 140-characters? When the creators of Twitter came up with the idea, they realized that the standard length of a text message is 160-characters and they thought it would be wise to stay within this range as to not inundate users, as the majority of people would be viewing it from their mobile phones. The additional 20 characters (to make the 160 characters) are used for the sender’s username, also known as your Twitter handle, which starts with an “@” sign.

While there are many benefits, here are some of the highlights on ways to get the most out of Twitter for your company or brand:

MARKETING & PROMOTION

This benefit is pretty straightforward. Use Twitter to inform your customers of your latest offerings and drive them to your site to get more information, read your blog, review a press release, or purchase your product.

BUILD YOUR NETWORK

By following people related to your business, you can start a conversation with them simply by reading and commenting on their posts, or by direct messaging them. And, what happens if you run into someone at a conference that you’ve talked to or recognize from Twitter? Since you have already been in communication, you now have a valid reason to talk to them. Just think of the ability to network and connect with potential clients.

KNOW YOUR COMPETITION

You can learn a lot about what your competition is offering and saying just by following them. This will allow you to see what they are offering and more importantly allows you to come up with a unique way to say something different about your company or brand.

REAL TIME COMMUNICATION

Twitter allows for two-way interaction and provides its customers a way to participate in the conversation, make comments and ask questions about your product or service. Businesses can also monitor and see what consumers are saying and are able to respond to them publicly or directly with advice, solutions, or simply to thank them for being a customer.

So, if you are not already using Twitter, sign up today to take advantage of everything it has to offer, as it is an excellent way to create awareness of your brand. And if you want more knowledge more about this powerful tool, read The Twitter Saga Part 2 to learn the specific tactics on how to engage your followers.

What do you think? What are some other benefits of using Twitter?

If you enjoyed this post, I encourage you to write a comment, like it, or share it with your network. You can also select one of these hyperlinks to follow me on LinkedIn, Instagram, Twitter, Facebook, or Pinterest.


Want to learn more about Twitter? Check out the following resources, where I obtained some of the above information: Twitter Basics: Why 140-Characters, And How to Write More, The Best Uses of Twitter, and The Benefits of Using Twitter.

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